Payment Options

Welcome to the Valley Health Care Patient Portal. You can pay your bill online and learn more about our fees and convenient payment options to ensure your access to truly affordable healthcare in Randolph County, West Virginia. Customers: please have your QuickPay Code, Statement ID, or Access Code ready if you would like to make a one-time payment through the Patient Portal.
Please contact Valley Health Care if you require assistance at : (304) 335-2050.

Please remember to bring to following with you to each visit:


Valley Health Care accepts most major and private insurance coverage. For our patients who have no insurance, please see details of our Sliding Fee Discount Program above.

Insurance Coverage and Managed Care Plans: Valley Health Care accepts a wide variety of insurance and managed care plans, and will bill your insurance provider directly for the covered services that we provide. Please bring your insurance cards to every visit. Please note that your co-pay for each visit is payable at the time that the service is provided. You are responsible to pay for any services provided that are not covered as part of your insurance coverage. We contract with many plans and continue to negotiate with additional insurance providers.

If you would like to request a list of the current plans in which we participate, please ask our receptionist for a list or contact us by phone at: Mill Creek: (304) 335-2050 or Elkins: (304) 636-0133.

Sliding Fee Scale at Valley Health Care

Valley Health Care offers an extensive variety of services and are pleased to provide most of our services through the Sliding Fee Scale. We provide the Sliding Fee Scale payment option for our income-eligible patients based on annual household income. Income guidelines apply. Please be prepared to provide the following acceptable income verification during the application process:

Gross income (ALL income from ALL sources prior to taxes) for all immediate family members in your household. Acceptable forms of income verification are: